Coloring without a connection
Pictures, drawing tools, profiles and the gallery work offline. Buying or restoring the lifetime unlock needs Google Play and an internet connection.
SERAS support
Help for parents.
A hand with saved pictures, offline play or a purchase.
Restore a lifetime unlock
Use Restore in the app’s Parent Area with the Google account that made the purchase. Check your connection and Google Play account if the unlock does not appear. Contact us if you still need help.
Keep saved pictures
Finished pictures are added to the child’s gallery. Use Download to save a copy to the device’s photo gallery, or Share to send a picture through an app you choose.
Before clearing app data
Save any pictures you want to keep before clearing storage or uninstalling. We cannot remotely recover deleted artwork. Android backup or transfer depends on your device and account settings.
Let’s work it out.
Email us with your device model, Android version, SERAS version and a short description of the problem. Please avoid sending a child’s name, artwork or other personal details unless needed.
[email protected]You can also select and copy the address into your email app.
We use your message to respond to your request. Read about support email privacy.